Privacy Policy

1. Who We Are

CanaSIM is an independent mobile and SIM plan consultancy operating in Canada. We are not affiliated with, associated with, or employed by any Canadian telecommunications carrier including Rogers, Bell, Telus, Freedom, Koodo, Fido, Virgin Plus, Public Mobile, or any other network operator.

2. Information We Collect

We only collect information you voluntarily provide when you contact us or use our savings calculator:

• Your name and contact details (phone number or email)
• Details of your current mobile plan and approximate usage
• Your province or territory (to compare regionally available plans)

We do not collect banking details, passwords, SIN numbers, payment card information, or any sensitive financial data.

3. How We Use Your Information

The information you share is used solely to:

• Analyse your current mobile plan and usage
• Compare available plans across Canadian carriers on your behalf
• Provide you with personalised recommendations
• Follow up on your consultation

4. Sharing Your Information

We do not sell, rent, or share your personal information with any third party, including carriers, advertisers, or data brokers. Your information stays with CanaSIM and is used only for the purpose you provided it.

5. Data Retention

We retain your information only for as long as necessary to complete your consultation and any follow-up services. You may request deletion of your data at any time by contacting us at hello@canasim.ca.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your data
• File a complaint with the Office of the Privacy Commissioner of Canada

7. Contact Us

For any privacy-related questions or requests, please contact us at:
📧 hello@canasim.ca
📞 1-800-555-1234